FOR EXECUTIVES AND MANAGERS
Your largest uncontrolled variable, made measurable.
Referrals are the largest uncontrolled variable in your revenue, and the one you can least see. Alto makes them measurable and reliable, from referral to a patient who arrives ready.
COST BAND
What the front door costs when nobody can see it.
10 to 15%
of referrals lost through administrative delay and error: revenue leaving without a trace in any report.
1 in 10
of referrals lost through administrative delay and error: revenue leaving without a trace in any report.
€80 to 120k
a year in manual processing per 10,000 referrals: an operating cost that scales with growth.
37% preventable
a year in manual processing per 10,000 referrals: an operating cost that scales with growth.
Unfilled slots
when data, scans or preparation are not ready in time: capacity paid for and not realised.
No forecast
demand invisible until it arrives; staffing and list planning run on guesswork.
DO THE SUM
What is leakage costing your service?
[Your annual referrals] ×
[10 to 15% lost] ×
[Your average episode value]
= € what walks out the door each year
Before a single unfilled slot, wasted appointment or hour of chasing is counted.
The audit replaces the brackets with your own numbers, from your own referral data.
WHAT CHANGES
What changes on your P&L and your risk register
TODAY
Referral leakage is invisible until the quarter disappoints.
WITH ALTO
Leakage closed and counted. Every referral acknowledged, tracked and accounted for.
TODAY
Capacity is paid for whether or not the patient arrives ready.
WITH ALTO
Capacity realised. Ready, confirmed patients mean lists run as planned.
TODAY
Intake cost grows in step with volume.
WITH ALTO
Operating cost reduced. Less manual intake, chasing and sorting per referral, and intake that scales without hiring in lockstep.
TODAY
Marketing spend and referrer relationships run unmeasured.
WITH ALTO
Growth you can steer. Referral source analytics marketing can target and measure; payer identified at arrival, delivery measurable by payer mix.
TODAY
Prioritisation practice varies by site and desk; defending it is hard.
WITH ALTO
Governance you can stand behind. One auditable prioritisation standard across every specialty and site.
TODAY
Demand is invisible until it arrives.
WITH ALTO
See it, manage it, prove it. An operational view of the whole pipeline, bottlenecks spotted early, performance evidenced, not asserted.
Why Alto, not a generic intake tool.
Alto is not OCR and rules. The Assistant is a clinical reasoning layer that reads, checks, prioritises and surfaces red flags; the Judge independently checks that output and flags anything low-confidence for human review. Efficiency without giving up clinical, regulatory or accreditation defensibility.
Built for procurement and clinical governance. Evaluated with the University of Galway and MTU: clinical referral data extracted accurately on 92.4% of 6,084 data points, 98.6% under gold-standard clinician consensus. A CE-marked Class I medical device under EU MDR, aligned to ISO 13485 and ISO 27001, GDPR-compliant by design, Cyber Essentials Plus certified. Full governance pack on Safety and Governance →
FOR YOUR NEXT LEADERSHIP MEETING
Book an executive briefing.
Thirty minutes for your leadership team: what your referral pathway is costing, what recovering it is worth, and what deployment asks of your organisation. Or start with the audit and bring the numbers to the meeting instead.