FOR ORTHOPAEDIC GROUPS
Fast access that survives a busy week.
Orthopaedic groups compete on speed: patients seen in days, not weeks. That holds only if every referral and enquiry is answered fast, routed to the right subspecialist and booked before the patient looks elsewhere; today it rests on secretaries chasing, checking portals and re-keying until one is away and intake stalls. Alto captures every referral on arrival, chases what is missing, and routes each one right, first time. The booking stays with you.
Where value is lost today
10 to 15%
of referrals lost to competitors or fall off lists through administrative delay and error.
Enquiries that vanish
Self-pay enquiries convert or disappear on response time, and today nobody can see how many are lost.
€80- €120k
a year in manual processing and chasing: two or more full-time staff per 10,000 referrals.
Wrong desk, missing scans
Patients booked to the wrong subspecialist, or arriving without the imaging and history the consultation needs.
How Alto works
The Assistant captures every referral from your existing channels and acknowledges it on arrival.
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Reads and acknowledges every referral on arrival.
Checks for missing detail and chases it.
Prioritises and surfaces red flags, so worklists run on urgency, not arrival.
The Judge checks every output; anything low-confidence goes to human review.
A clean, quality-checked referral reaches the clinician.
A booking-ready file returns to scheduling, pre-visit readiness supported.
Why Alto, not a generic intake tool.
Alto is not OCR and rules. The Assistant is a clinical reasoning layer that reads, checks, chases and prioritises, down to routing hip, knee, shoulder, spine, hand, and foot and ankle to the right list; the Judge is built-in QA that flags anything low-confidence for human review. Generic tools have neither.
Speed is the promise. Intake is where it's kept.
WHAT CHANGES
What changes when Alto runs your front door
Seven outcomes, each with the problem it replaces
Operations
TODAY
Referrals slip through inboxes unseen; nobody knows how many.
WITH ALTO
Fewer referrals lost. Every referral acknowledged and tracked from arrival; leakage becomes visible, then fixable.
TODAY
Lists gap when unprepared patients cancel late.
WITH ALTO
Fuller, steadier lists. Patients arrive ready, slots hold, and theatre utilisation stops depending on luck.
Growth
TODAY
No one can say which referrers or channels the growth comes from.
WITH ALTO
See where growth comes from. Referral source and payer mix visible from the moment referrals arrive, so outreach is targeted, not guessed.
Finance
TODAY
Funding questions surface at booking, or after
WITH ALTO
Fund every booking before it’s made. Insurance details collected, chased and confirmed upstream, before a slot is committed.
TODAY
Response times are asserted, not evidenced.
WITH ALTO
Commitments you can evidence. Every referral time-stamped and acknowledged on arrival, with an audit trail behind it: response-time performance you can demonstrate, not assert.
Governance
TODAY
Prioritisation varies by site, specialty and who opened the inbox.
WITH ALTO
Governance you can defend. One auditable prioritisation standard across every specialty and every site.
TODAY
Intake rests on a few people, and breaks when one is away.
WITH ALTO
A team that scales. Intake stops resting on a handful of people, and stops breaking when one is away.
Evaluated with the University of Galway and MTU: clinical referral data extracted accurately on 92.4% of 6,084 data points, 98.6% under gold-standard clinician consensus. A regulated Class I medical device under EU MDR, aligned to ISO 13485, ISO 27001 and the EU AI Act, GDPR-compliant by design, syncing with your existing EHRs and PASs. Full detail in Why Trust Alto.
SEE YOUR NUMBERS
Find out where your referrals are leaking speed.
An Orthopaedic Pathway Audit: how referrals and enquiries are routed today, where the leakage sits, and what a faster first response is worth, from your group's own data.