FOR ORTHOPAEDIC GROUPS
Fast access that survives a busy week.
Orthopaedic groups compete on speed: patients seen in days, not weeks. That holds only if every referral and enquiry is answered fast, routed to the right subspecialist and booked before the patient looks elsewhere; today it rests on secretaries chasing, checking portals and re-keying until one is away and intake stalls. Alto captures every referral on arrival, chases what is missing, and routes each one right, first time. The booking stays with you.
Where value is lost today
10 to 15%
of referrals lost to competitors or fall off lists through administrative delay and error.
Enquiries that vanish
Self-pay enquiries convert or disappear on response time, and today nobody can see how many are lost.
€80- €120k
a year in manual processing and chasing: two or more full-time staff per 10,000 referrals.
Wrong desk, missing scans
Patients booked to the wrong subspecialist, or arriving without the imaging and history the consultation needs.
How Alto works
The Assistant reads each referral, checks for missing detail and chases it.
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The Judge checks every output; anything low-confidence goes to human review.
The Clinician receives a clean, quality-checked referral.
Your Team receives a booking-ready file returns to scheduling, pre-visit readiness supported.
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The Assistant prioritises and surfaces red flags to one consistent standard.
The Assistant captures every referral from your existing channels and acknowledges it on arrival.
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Why Alto, not a generic intake tool.
Alto is not OCR and rules. The Assistant is a clinical reasoning layer that reads, checks, chases and prioritises, down to routing hip, knee, shoulder, spine, hand, and foot and ankle to the right list; the Judge is built-in QA that flags anything low-confidence for human review. Generic tools have neither.
Speed is the promise. Intake is where it's kept.
WHAT CHANGES
What changes when Alto runs your front door
Seven outcomes, each with the problem it replaces
TODAY
First response takes days, and the patient has already called the next group.
WITH ALTO
Faster first response. Every referral and enquiry acknowledged on arrival, so the fast-access promise holds in a busy week.
TODAY
Self-pay enquiries vanish, and nobody can say how many.
WITH ALTO
Fewer enquiries lost. Every enquiry captured and tracked, with visibility into how many convert.
TODAY
The shoulder referral lands with the spine surgeon; imaging is somewhere else.
WITH ALTO
Right subspecialist, first time. Referrals routed correctly on arrival, imaging and history chased before the consultation.
TODAY
Consistency depends on who is at the desk.
WITH ALTO
Intake that doesn't break. Secretaries coordinate patients, not portals and re-keying; the group scales without adding admin in lockstep.
TODAY
Intake stalls when one secretary is away.
WITH ALTO
One standard, whoever is at the desk. Consistent, auditable prioritisation across the group.
Evaluated with the University of Galway and MTU: clinical referral data extracted accurately on 92.4% of 6,084 data points, 98.6% under gold-standard clinician consensus. A regulated Class I medical device under EU MDR, aligned to ISO 13485, ISO 27001 and the EU AI Act, GDPR-compliant by design, syncing with your existing EHRs and PASs. Full detail in Why Trust Alto.
SEE YOUR NUMBERS
Find out where your referrals are leaking speed.
An Orthopaedic Pathway Audit: how referrals and enquiries are routed today, where the leakage sits, and what a faster first response is worth, from your group's own data.