WHO WE SERVE

Private Hospitals

Protect your referral pipeline. Maximise theatre utilisation.

Your referral pipeline leaks in more than one place, and most of it stays invisible until the slot is already empty.

A referral sits unacknowledged or moves too slowly, and the patient goes elsewhere. Missing data eats your team's time in chasing. An unprepared patient or a late cancellation, and the theatre slot goes unfilled.

Alto reads, checks, prioritises and prepares every referral so the right patient arrives ready, and gives you the visibility to manage the pipeline rather than firefight it.

Where value is lost today

  • A referral sits unacknowledged or moves too slowly, and the patient books elsewhere

  • Staff time disappears into chasing missing or incomplete information

  • Unprepared patients and late cancellations leave theatre and clinic slots empty

  • No clear view of where referrals are stalling, so problems become unmanageable before anyone sees them

How Alto works

  1. The Assistant reads and acknowledges every referral the moment it arrives.

  1. It checks each one for missing detail and chases whatever is outstanding.

  2. It prioritises and surfaces red flags, so your worklist is ordered by urgency rather than arrival, all to one consistent standard.

  3. The Judge checks the Assistant's output and flags anything low-confidence for human review.

  4. A clean, complete, quality-checked referral reaches the clinician.

  5. A booking-ready file is returned to scheduling, with pre-visit readiness supported so clinics run to plan.

What changes

  • Fewer referrals lost to slow or missed acknowledgement

  • Higher, more reliable theatre and clinic utilisation, because patients arrive ready and slots hold

  • Visibility of your source of referrals and payer mix from the point of arrival, with delivery you can measure

  • One auditable prioritisation standard across every specialty

And the costs are specific and measurable

  • An estimated 10 to 15% of referrals are lost to competitors or fall off lists through administrative delay and error

  • Manual referral processing consumes the equivalent of two or more full-time staff per 10,000 referrals, an estimated €80,000 to €120,000 in annual operating cost

  • List slots go unfilled when patient data, documentation or scans are not ready in time, compounded by late cancellations

  • Without real-time pipeline visibility, clinical and financial forecasting carries blind spots across every site

Why Alto, not a generic intake tool

Alto is not OCR and rules. Its dual-agent design pairs two layers generic automation cannot replicate.

An Assistant reads, checks, chases and prepares every referral, a clinical reasoning layer that prioritises and surfaces red flags.

A Judge then checks the Assistant's output, built-in quality assurance that flags anything low-confidence for human review.

Clinical reasoning paired with automated QA is what a generic intake tool cannot match.

Why it holds up

  • In independent evaluations with University of Galway and Munster Technological University, Alto extracted clinical referral data accurately on 92.4% of 6,084 data points under the strictest single-reviewer standard, rising to 98.6% under clinician consensus.

  • Alto is a regulated Class I medical device under EU MDR, aligned to ISO 13485, ISO 27001, the EU AI Act, and GDPR-compliant by design. It syncs with your existing EHRs, PASs and other systems, so it works with what you have rather than replacing it. Full certification detail is in Why Trust Alto.

Request a Referral Workflow Audit: a short review of where referrals are leaking and what that recovered capacity is worth.