FOR SPECIALIST CLINICS AND CONSULTANT PRACTICES
Your practice has outgrown the inbox.
A busy group practice does not just have more referrals; it has a harder problem. Intake rests on a handful of people, breaks when one is away, and past a few consultants outgrows any inbox. Alto automates the intake and applies one clinical standard across every consultant.
Where value is lost today
10 to 15%
of referrals lost to competitors or fallen off lists through administrative delay and error.
1 in 10
procedures cancelled within 24 hours of the day itself: a slot that late is rarely refilled, and the revenue goes with it.
€80- €120k
a year in manual processing and chasing: two or more full-time staff per 10,000 referrals.
37%
of late cancellations are preventable, caught by earlier readiness checks.
How Alto works
The Assistant captures every referral from your existing channels and acknowledges it on arrival.
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Reads each referral, checks for missing detail and chases it.
Prioritises and surfaces red flags to one consistent standard.
The Judge checks every output; anything low-confidence goes to human review.
A clean, quality-checked referral reaches the clinician.
A booking-ready file returns for scheduling, pre-visit readiness supported.
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Why Alto, not a generic intake tool.
Alto is not OCR and rules. The Assistant is a clinical reasoning layer; the Judge is built-in QA that flags anything low-confidence for a human. The practice stops depending on who handled the referral.
One standard, every consultant, however many you add.
WHAT CHANGES
What changes when Alto runs your front door
Seven outcomes, each with the problem it replaces
TODAY
Referrals sit in overflowing inboxes; patients book elsewhere and the fee goes with them.
WITH ALTO
Fewer referrals lost. Every referral acknowledged and tracked from arrival; the patient, and the fee, stay with the practice.
TODAY
Booking runs first come, first served; the urgent case waits its turn.
WITH ALTO
Urgent cases surface first. Every referral prioritised to one consistent standard, whoever it's addressed to.
TODAY
Patients arrive missing imaging, histories or preparation; clinic time is wasted.
WITH ALTO
Patients arrive prepared. Missing diagnostics chased upstream; fewer wasted appointments.
TODAY
Nobody can see where referrals stall, or which referrers the work comes from.
WITH ALTO
See the whole pipeline. Every referral visible from arrival to booking, and every referral source measured, so you know which relationships feed the practice and which have gone quiet.
TODAY
Funding questions surface at booking, or after.
WITH ALTO
Fund every booking before it's made. Insurance details collected, chased and confirmed upstream, before a slot is committed.
TODAY
Skilled staff spend their day on data entry and chasing
WITH ALTO
Secretaries coordinate patients, not paperwork. The repetitive load lifts, and intake stops breaking when someone is away.
TODAY
Prioritisation depends on which secretary opened the inbox.
WITH ALTO
One standard across every consultant. Consistent, auditable decisions; the practice stops depending on who handled the referral.
TODAY
Adding a consultant means adding admin.
WITH ALTO
Intake that scales. Grow the consultant list without growing admin in lockstep.
Evaluated with the University of Galway and MTU: clinical referral data extracted accurately on 92.4% of 6,084 data points, 98.6% under gold-standard clinician consensus. A regulated Class I medical device under EU MDR, aligned to ISO 13485, ISO 27001 and the EU AI Act, GDPR-compliant by design, syncing with your existing EHRs and PASs. Full detail in Why Trust Alto.
SEE YOUR NUMBERS
Find out what your referral pathway is really costing you.
A short audit that quantifies, from your practice's own referral data, where admin load is costing you clinical time and what recovered capacity is worth.